Challenge
Connecting with a social secretariat is one of the criteria to start a
business. They take care of the social insurances that need to be paid
for example. Most companies hire an accountant to do this for them.
During the last 2 years, Acerta, a well-known Belgian HR service
provider, has been busy with digitizing their services directed to
accountants. Before this project, accountants needed to fill in forms
manually, send them to Acerta consultants, who needed to edit them also
manually. No need to say that this was a time-consuming and not always
flawless process. Approach
At the request for them, Craftworkz developed a web application targeted
to accountants where they can easily connect a new company or a company
director with the HR services of Acerta. The new application covers
these drawbacks and facilitates the 'connection process' by providing a
straightforward and user-friendly workflow for the accountants. At the
end of the flow, a pdf with a summary of all data is generated.
Result
Digitizing the flow, means that the accountant can also sign the pdf
digitally and that he can upload the signed pdf to the central Acerta
mailbox. The Acerta consultant has because of this all the info he needs
to connect the company or company director directly with the Acerta
services.